1.All orders are shipped within 24 to 48 hours of you placing the order using dedicated US channels, DHL eCommerce or USPS depending on your location and fastest available service and the shipping method chosen,. The typical delivery timeframe is between 6 to 14days however , you may receive your items much earlier. All orders are shipped with the tracking number so you can track it every step of the way! Packages may be faced with delays beyond our control such as customs or postal delays.

The typical delivery timeframe is between 6 to 14days. If more than 20 days have passed and you didn't receive your ordered products please email us at sales@happinestore.com

2. Shipping

We are proud to offer free shipping on all orders.

3. How long will it take to receive my order?

Order Processing Time: Please note that it takes us an average of 0 to 2 business days to prepare your order before shipping. Please don't worry, we will do our best to deliver the order as soon as possible.

Package shipping time: 6-12 business days.

Delivery time: order processing time + package delivery time, it will take 6-14 working days in total. (However, shipments may be delayed due to COVID-19 or other force majeure). But we will deliver your order to you as soon as possible.

3. How do I know if my order has been shipped?

You will receive a confirmation email after your order has shipped. If for any reason you have not received the shipping confirmation email and your order date is more than 5 business days, you can let us know by emailing sales@happinestore.com and we will be happy to assist you. help.

4. Who pays international import duties and VAT?

We are responsible for all taxes, do not charge excise tax on products, we pay import and export duties, we do not add any taxes to any products on our website, so you can buy with confidence.

5. Do you ship worldwide?

We currently only ship to the United States, other countries' shipping policies need to email us

6. About delayed shipment

Due to the nature of the logistics business, delays are usually unavoidable, so all our delivery times are for reference only and we cannot guarantee specific delivery dates.

7. About pre-order or backorder

For pre-ordered or out-of-stock items: If your order contains pre-ordered or out-of-stock items, we will ship first-in-stock items immediately, as well as pre-order and reverse-order items as soon as they are in stock. So if you ordered multiple items in one order and you only received some of them, don't worry, you will receive the rest soon.

8. About the buyer filling in the wrong delivery address

Incorrect Address Disclaimer: It is the buyer's responsibility to ensure that the shipping address is correct. We will process and ship your order as soon as possible after you checkout, and there is always a small window to correct incorrect shipping addresses. If you believe the shipping address you provided is incorrect, you can contact us at sales@happinestore.com.

9. About Returns

Returns: When placing an order on the Happinestore website, you can review our Returns Policy for more information on how to return your item.

10. What about lost/stolen packages?

Happinestore is not responsible for lost or stolen packages. If your logistics tracking information shows that your order has been delivered to your address but you have not received it, you need to contact your local logistics provider immediately to verify the status of your order, you can also contact us so we can help you Provides assistance contacting the logistics provider to verify your order. If you have any other questions about this, please contact our customer support at sales@happinestore.com.

11. If you have any other questions about shipping, you can always contact us at sales@happinestore.com.